Category : Content Management Systems

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wordpress-cms-1200-1024x4924 Challenges to Tackle When Selecting a Content Management System

4 Challenges to Tackle When Selecting a Content Management System

Here are four of the most common challenges we hear from our clients who want to migrate to a new CMS.


1. No User Input in Buying Decisions

Enterprise software is often bought by individuals that won’t actually be utilizing the system on a day-to-day basis. Management and upper-level IT of course need to examine different vendors and be in charge of procurement, but in-depth user involvement is critical too. Many CMS platforms lag behind in terms of the user experience, whether it’s an outdated interface or there’s simply too many steps to go from A to B. You also need to consider who your primary users are – will your marketing team be responsible for website updates or will you have a dedicated website developer? These are very important factors when selecting the right solution.

Ask groups of likely power users from various departments to demo the prospective solution first to ensure it will help them get work done quickly and most importantly improve the customer journey. If the users aren’t excited about the solution then they won’t passionately develop strong website content and the customer experience will suffer.

2. Poorly Designed Authoring Tools

The standard authoring tools with a CMS solution are simply “standard.” They won’t fit a user’s exact needs in terms of how they need content to appear and the relationships they might have with other staff members or partners. In order to develop a company with a rich library of engaging multi-faceted content, there needs to be an advanced (yet simple) CMS solution in place that can be personalized to meet different content styles and structures. Some companies may decide to work with an IT consulting firm to customize their tool to suit their user needs. Websites won’t be rich and multi-layered if the process of entering content is not custom built for each individual user.

3. Inadequate Training Causes Bottlenecks

The introduction of a CMS solution poses challenges for staff members that are entrenched with outdated content procedures. Their hesitancy to use the new system cannot be overcome without engaging and context-driven training. They not only need to understand “how” the system works but demand answers to the “why” questions about how it makes their daily work easier and how the end customer will benefit. Poor training can cause dips in adoption rates, and even abandonment of the solution entirely.

Training should provide narrow user-based context as well as broader context into the role of the CMS solution to the company as a whole. This is critical for building buy-in among users, so they understand the interconnectedness of content and customers with revenue, sales, and long-term raises/bonuses.

4. Not Integrating well with Ecommerce

We frequently discuss the importance of the “customer experience” and how satisfied customers largely determine a company’s success. Much of this experience can be molded through delivery of engaging and informative content. For ecommerce players, this means finding a way to introduce seamless and personalized content within the ecommerce platform.

Ecommerce companies need to move beyond static pages and simply handling a catalog of product information, and introduce more dynamic content. Accomplishing this requires a seamless interaction between the CMS (for example an advanced solution such as SharePoint), and the ecommerce platform.

Overcoming these challenges is tricky, and that’s why many companies need a helping hand. A qualified IT consultant can guide you on not only picking the right solution, but developing a content strategy, conducting training, and ensuring broad CMS adoption.

By Annie Bustos

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Contact Us If you want learn how to choose the right CMS.


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Wordpress-Vs-Drupal-Vs-JoomlaCMS Comparison: Joomla, Drupal and WordPress

CMS Comparison: Joomla, Drupal and WordPress

While a large percentage of CMS websites are developed on WordPress  it’s not the only open source content management system in the market. There are some other really awesome software like Joomla and Drupal.  All three of them have a lot in common, but they still have their own pros and cons.


Here are few of the main differences between webpages built in Joomla, WordPress and Drupal:


It is all loved by everyone for its incredible features. You can change and adjust everything in a WordPress which is a matter of great advantage to the users. It is popular, constantly improving and charismatic Iron Man. It is a leading CMS among others- the same as Iron Man in Avengers. It is a great preference for beginners and operates really healthy for small to medium sized websites, blogs and stores.


It is pretty easy to use the default templates, no way for a beginner to edit something in a back end. It is probably more complex than WordPress. It demands a lot more effort and time to get familiar with it. Batman is difficult to get along with and so is Joomla. It is best suited for e-commerce type of skills, but requires at least some level of technical coding.


A lot of not clear stuff inside and it is a no way for trainee to set up something fancy on it. It generally requires deep dive and too much time. It is even not much professional around. It is like a Superman, who is full of possible skills and powers. Drupal certainly not runs out of surprising, original options. It is so powerful you can do almost anything with it. It is indeed better to say that Drupal is a perfect choice for huge serious websites. It is the most difficult one among the three, but also the most powerful.

The Choice between WordPress, Drupal and Joomla necessarily depends on project’s requisites. If you need an agile development process and you have a low budget, maybe you should choose WordPress. If you need a more Powerful CMS, maybe you should pick Joomla. And if you want a full, customizable environment you should pick Drupal. Apart from that, we should also know that WordPress offers an easy control panel in to allow the clients to manage their websites more easily. Joomla offers a complex control panel while Drupal has a very complex control panel that a developer should change if he wants his clients could manage the website in an easy way.

Article Written By: Rohit Nandan

You can view the orginal article here

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